terms and conditions

Terms & Conditions

Last updated: [ 08/08/2025 ]

Welcome to The Luna Store. By using our website and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

The Luna Store operates this website to sell products online.Throughout the site, the terms “we”, “us” and “our” refer to The Luna Store. By accessing or using our site, you agree to these Terms & Conditions and our Privacy Policy 

2. Eligibility

You must be at least 18 years old to make a purchase from our store. If you are under 18, you may use our services only with the involvement of a parent or guardian.

3. Products & Descriptions

We make every effort to ensure that product descriptions, prices, and availability are accurate. We reserve the right to correct errors, update information, or change product details without prior notice.

4. Orders & Payments

All prices on our website are in [Insert Currency] and inclusive of applicable taxes unless stated otherwise. Payment must be made in full before your order is processed and shipped. We use secure payment gateways to ensure your information is safe.

5. Shipping & Delivery

We aim to dispatch orders promptly, but delivery times may vary based on location and unforeseen circumstances.

We are not responsible for delays caused by courier services or customs processes.

6. Returns & Refunds

Please refer to our Refund Policy page for details on returns, exchanges, and refunds.

Items must be unused, in their original packaging, and returned within the stated return period.

7. Limitation of Liability

The Luna Store will not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products.

Always follow usage instructions and consult a professional if required.

8. Intellectual Property

All content on our website — including text, images, logos, and designs — is the property of The Luna Store and may not be used without our written permission

9. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Updates will be posted on this page with the new effective date

10. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

The Luna Store

📧 Email: lunastore.global@gmail.com

📞 Phone: 7416171155